Last Updated: 1 January 2025

Privacy Policy – pkr98com Data Protection & Player Rights

Your personal data belongs to you. This Privacy Policy explains exactly what information pkr98com collects when you use the platform, why we collect it, how it is kept secure, and what rights you have over it. We've written it in plain English-PK — no walls of legal text, no deliberate obscurity.

Privacy at a Glance
We never sell your personal data
256-bit SSL encryption on all data
Full data access & deletion rights
No third-party marketing without consent
Support in Urdu & English, 24/7
pkr98com

1Introduction

Welcome to the pkr98com Privacy Policy. This document explains how pkr98com ("we", "us", "our") collects, uses, stores, and protects your personal information when you access or use the pkr98com platform at pkr98com.app.

pkr98com takes data privacy seriously — not because it's legally required, but because we understand that Pakistani players are sharing real personal and financial information with us, and that deserves genuine respect and protection. When you register an account, deposit funds, place a bet, or contact our support team, you're trusting us with information that matters. This Privacy Policy sets out exactly what we do with that trust.

This Policy applies to all users of pkr98com — whether you're browsing without an account, a registered player actively using the platform, or a former player whose account has been closed. It covers all data processing activities associated with the pkr98com platform, its mobile interface, and all communications between you and pkr98com.

Short version: pkr98com collects only what's needed to run the platform properly. We never sell your data. We protect it with industry-standard encryption. And you have real, exercisable rights over every piece of information we hold about you.

This Privacy Policy should be read alongside pkr98com's Terms and Conditions and Responsible Gaming Policy. By using pkr98com, you acknowledge that you have read and understood this Policy.

2Personal Data We Collect

pkr98com collects several categories of personal data, depending on how you interact with the platform. The table below summarises what we collect and why it is necessary.

Category Examples Why Necessary
Identity DataFull legal name, date of birth, CNIC numberAge verification, KYC compliance, one-account enforcement
Contact DataPakistani mobile number, email addressAccount registration, OTP authentication, support communications
Financial DataEasypaisa/JazzCash wallet number, bank account details, transaction historyProcessing deposits and withdrawals, fraud detection
Account DataUsername, password (hashed), account preferences, login historyAccount security, session management, fraud prevention
Gaming DataBets placed, games played, wager amounts, win/loss history, bonus usageGame operation, responsible gaming monitoring, dispute resolution
Device & Technical DataIP address, device type, browser type, OS version, session timestampsSecurity monitoring, fraud detection, platform optimisation
Communications DataSupport chat transcripts, emails sent and receivedCustomer support, dispute resolution, quality assurance
Marketing PreferencesOpt-in/opt-out status for promotional communicationsSending relevant promotions only to consenting players

pkr98com does not collect sensitive personal data such as health information, political opinions, or religious beliefs unless you voluntarily provide it in a support communication — in which case it is used only to assist you and is not stored beyond the resolution of your query.

3How We Collect Your Data

pkr98com collects your personal data through three main channels:

3.1 Information You Provide Directly

The majority of data pkr98com holds about you comes directly from you. This includes the information you enter when you register an account, complete KYC verification, make a deposit, submit a withdrawal request, contact support, or participate in a promotion. You have control over most of this data — if something changes, such as your mobile number, you can update it through your account settings or by contacting support.

3.2 Information Collected Automatically

When you access pkr98com — whether on a browser or through the mobile platform — certain technical data is collected automatically. This includes your IP address, device identifiers, browser version, operating system, and timestamps of login and activity events. This data is collected passively and is used primarily for security monitoring and fraud prevention. It is not used to personally identify you for marketing purposes.

3.3 Information from Third Parties

pkr98com may receive limited data from third-party payment providers such as Easypaisa and JazzCash when you initiate a deposit or withdrawal. This data is limited to what is necessary to complete the transaction — typically a transaction reference number and confirmation of payment status. Payment providers operate under their own privacy policies and pkr98com does not receive your full mobile wallet account details from them.

No data brokers: pkr98com does not purchase player data from data brokers, lead generation companies, or any third-party data aggregator. Every piece of data we hold about you came either directly from you or from a necessary operational interaction on the platform.

pkr98com

4How and Why We Use Your Data

pkr98com uses your personal data for specific, defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The main purposes are:

  • Account creation and management: Creating your pkr98com account, verifying your identity and age, managing your account settings, and enforcing the one-account-per-player rule.
  • Payment processing: Processing your deposits from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments; processing withdrawals to your verified payment method; maintaining an accurate transaction ledger for your account.
  • Game delivery: Providing access to the pkr98com game library including slots, crash games, Aviator, Ludo, sports betting, and cricket betting; recording game outcomes and bet histories for your account; processing winnings.
  • Security and fraud prevention: Monitoring your account and transactions for signs of fraudulent activity, unauthorised access, multiple account operation, or money laundering. This is an ongoing process that uses automated systems and manual review.
  • Responsible gaming: Using your gaming activity data to identify potential problem gambling patterns and trigger responsible gaming interventions where appropriate. This is a legal and ethical obligation that pkr98com takes seriously.
  • Customer support: Using your account and communication data to answer your queries, resolve disputes, and provide assistance in Urdu and English-PK.
  • Regulatory compliance: Maintaining records as required by applicable anti-money laundering obligations and financial transaction reporting requirements.
  • Marketing communications: Sending you information about pkr98com promotions, bonuses, and new features — but only if you have actively opted in to receive such communications. You can withdraw this consent at any time.
  • Platform improvement: Using aggregated, anonymised usage data to understand how players use pkr98com and to improve the platform's performance, interface, and game selection.

pkr98com does not use your data for automated individual decision-making that produces legal or similarly significant effects — such as automatically denying a withdrawal or blocking an account — without human review being part of the process.

6Sharing & Disclosure of Your Data

pkr98com does not sell, rent, or trade your personal data with any third party for marketing purposes. Full stop. Your data is shared externally only in the following limited circumstances:

6.1 Payment Processors

When you make a deposit or withdrawal, pkr98com shares the minimum necessary data with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, or your bank — to complete the transaction. These providers are contractually bound to use your data only for transaction processing and cannot use it for any other purpose.

6.2 Game Providers

Some games on pkr98com are delivered by third-party providers, such as Spribe for Aviator. These providers receive a session token and a pseudonymous player identifier — not your name, CNIC, or contact details. Your real identity is never shared with game providers.

6.3 Fraud Prevention & Legal Compliance

pkr98com may share data with law enforcement authorities, financial intelligence bodies, or regulatory agencies when required by law or court order. pkr98com may also share data with fraud prevention services to protect the platform and its players. In all such cases, data is shared only to the extent required and subject to appropriate safeguards.

6.4 Service Providers

pkr98com uses trusted third-party service providers for specific operational functions — such as cloud hosting, email delivery, and customer support tooling. These providers act as data processors under contract with pkr98com and are permitted to use your data only for the specific service they provide.

Cross-border transfers: Some of pkr98com's service providers may be located outside Pakistan. Where such transfers occur, pkr98com ensures appropriate contractual safeguards are in place to protect your data to the same standard it would receive if processed within Pakistan.

7Cookies & Tracking Technologies

pkr98com uses cookies and similar tracking technologies to operate the platform efficiently and securely. Cookies are small data files stored on your device when you access pkr98com. Here's what we use them for:

Cookie TypePurposeDuration
EssentialKeeping you logged in, maintaining your session securely, fraud detectionSession / up to 30 days
FunctionalRemembering your language preference, interface settings, game history displayUp to 1 year
AnalyticsUnderstanding how players navigate pkr98com to improve the platform (anonymised data)Up to 2 years
MarketingShowing relevant pkr98com promotions — only with your consentUp to 90 days

You can control cookie settings through your browser. Disabling essential cookies will affect your ability to use pkr98com — you may not be able to log in or maintain a session. Disabling analytics or marketing cookies will not affect your gaming experience. pkr98com does not use third-party advertising networks or cross-site tracking cookies.

8How Long We Keep Your Data

pkr98com keeps your personal data for as long as is necessary for the purposes described in this Policy, or as required by applicable legal obligations. The standard retention periods are:

  • Active account data: Retained throughout the lifetime of your active pkr98com account and for a period of 5 years following account closure.
  • Financial transaction records: Retained for 7 years from the date of the transaction, as required for financial record-keeping and AML compliance.
  • KYC documents: Retained for 5 years following the end of the customer relationship.
  • Customer support communications: Retained for 3 years from the date of last contact, or as long as is necessary to resolve any pending disputes.
  • Anonymised analytics data: May be retained indefinitely as it contains no personal identifiers and cannot be used to identify you.
  • Marketing consent records: Retained for as long as you remain a pkr98com player, to demonstrate compliance with your preferences.

When data is no longer required and its retention period has expired, pkr98com securely deletes or irreversibly anonymises it.

pkr98com

9How We Protect Your Data

pkr98com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

  • 256-bit SSL/TLS encryption on all data in transit between your device and pkr98com's servers — the same standard used by major Pakistani banks.
  • Encrypted storage for all sensitive data at rest, including financial records, identity documents, and hashed passwords.
  • Two-factor authentication (2FA) available and recommended for all pkr98com accounts, adding a layer of security beyond your password.
  • Access controls ensuring that only authorised pkr98com staff can access player data, and only to the extent necessary for their role.
  • Intrusion detection systems and continuous monitoring for unusual access patterns or potential security breaches.
  • Regular security audits by qualified professionals to identify and remediate vulnerabilities in pkr98com's infrastructure.
  • Staff training on data protection obligations for all team members who handle personal data as part of their role.

Account security is a shared responsibility. pkr98com protects your data on our end — but you also play a role. Use a strong, unique password for your pkr98com account. Enable two-factor authentication. Never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately — our team is available 24/7.

10Your Rights Over Your Personal Data

As a pkr98com player, you have real rights over your personal data. These are not just words on a page — they are exercisable rights that pkr98com will respond to promptly and without unnecessary obstacles.

Right to Access

You can request a copy of all personal data pkr98com holds about you. We'll provide it within 30 days of receiving a verified request.

Right to Rectification

If any data we hold about you is inaccurate or incomplete, you can request that it be corrected. You can update most details directly in your account settings.

Right to Erasure

You can request that we delete your personal data. We'll do so where legally possible — some data must be retained for regulatory compliance and cannot be deleted on request.

Right to Restrict Processing

In certain circumstances you can ask us to stop processing your data while a query or complaint is being resolved, without deleting it.

Right to Portability

You can request your data in a structured, machine-readable format suitable for transfer to another service where technically feasible.

Right to Object

You can object to processing of your data based on legitimate interests — including profiling for marketing purposes. We'll stop unless we have compelling grounds to continue.

To exercise any of these rights, contact pkr98com's Data Protection Officer at privacy@pkr98com.app or through our 24/7 live chat support. We will respond within 30 days. We may need to verify your identity before processing a rights request to ensure we're responding to the actual account holder.

11Children's Privacy

pkr98com is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has created a pkr98com account or provided personal data to pkr98com, please contact us immediately at privacy@pkr98com.app.

Upon receiving and verifying such a report, pkr98com will immediately suspend the account, delete all associated personal data, and refund any deposits made from identifiably third-party payment sources.

pkr98com recommends that parents and guardians use device-level parental controls and password locks to prevent minors from accessing online gaming platforms. Our Responsible Gaming page contains further information on protecting younger members of your household from exposure to gaming content.

12Third-Party Links & Integrations

pkr98com's platform may contain links to third-party websites or services — for example, payment provider portals or game documentation pages. These third-party sites operate under their own privacy policies, which pkr98com has no control over and takes no responsibility for.

When you leave pkr98com and visit a third-party site, the data you provide on that site is governed by that site's privacy policy — not by this one. pkr98com recommends that you review the privacy policy of any third-party service you interact with as part of your pkr98com experience — particularly the payment providers you use for deposits and withdrawals.

13Changes to This Privacy Policy

pkr98com may update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform features. When material changes are made, the "Last Updated" date at the top of this page is revised. For significant changes that affect how your data is used, pkr98com will also send a notification to your registered email address.

Continued use of pkr98com following notification of a Privacy Policy update constitutes acceptance of the revised Policy. The current version of this Policy is always available at pkr98com.app/privacy-policy. If you disagree with any update to this Policy, you may request account closure by contacting pkr98com support.

14Contact Us & Data Protection Officer

For any questions about this Privacy Policy, about how pkr98com handles your personal data, or to exercise your data rights, you can reach us through any of the following channels:

  • Data Protection Officer (DPO): privacy@pkr98com.app — for formal data rights requests, privacy complaints, or questions about this Policy specifically
  • General Support Email: support@pkr98com.app — for account-related queries, including data access requests submitted informally
  • Live Chat: Available within pkr98com after login — typically the fastest route for simple queries about your account data

Our support team is available 24 hours a day, 7 days a week, and can respond in both Urdu and English-PK. For formal data rights requests, pkr98com will respond within 30 days of receiving a verified request. If your query is complex, we will inform you if a 30-day extension is required.

We're here to help. Privacy questions are not treated as a burden by pkr98com's team — they're treated as a legitimate part of the player relationship. If you have any concern about how your data is handled, please reach out. We take every query seriously and respond personally.

Six Ways pkr98com Protects Every Pakistani Player's Privacy

Privacy isn't a checkbox at pkr98com — it's built into every part of how the platform operates.

We Never Sell Your Data

pkr98com has never sold, rented, or traded player data with any third party for commercial purposes. Your information exists on our platform to serve you — not to generate revenue for us beyond the gaming service you signed up for.

Bank-Grade Encryption

Every byte of data transmitted between your device and pkr98com is encrypted with 256-bit SSL — the same standard used by Pakistan's major banks. All sensitive data stored on our servers is encrypted at rest.

Real, Exercisable Rights

Your data rights at pkr98com are not just written on a page — they are actively responded to. Request access, rectification, deletion, or portability and our DPO team will respond within 30 days.

Opt-In Marketing Only

pkr98com never sends marketing communications to players who haven't explicitly opted in. When you do opt in, you can withdraw that consent at any time — instantly, with no barriers or waiting periods.

Privacy Support in Urdu

Privacy questions, data rights requests, and account security queries can all be handled in Urdu. Our 24/7 support team includes Urdu-speaking staff specifically for this purpose.

Minimum Data Collection

pkr98com collects only the data that's genuinely necessary to operate the platform, process payments, and maintain security. We don't collect information speculatively or "just in case" — every data point has a defined purpose.

Frequently Asked Privacy Questions — pkr98com

pkr98com shares data with government authorities or law enforcement only when legally required to do so — for example, in response to a valid court order, legal process, or regulatory requirement. pkr98com does not voluntarily share player data with any government body without a legal basis for doing so. When such sharing is legally required, it is limited to the minimum data necessary to comply with the specific legal obligation, and pkr98com will endeavour to notify you unless prohibited from doing so by law.

Yes — this is your right under pkr98com's Privacy Policy. Submit a data access request to privacy@pkr98com.app or via live chat. pkr98com will verify your identity and then provide you with a complete copy of all personal data held in your account — including your registration details, transaction history, gaming activity, support communications, and consent records. This is provided within 30 days of the verified request, free of charge.

When you close your pkr98com account, your data is not immediately deleted. It is retained for the periods defined in Section 8 of this Policy — primarily because financial transaction records and KYC documents must be retained for regulatory compliance for up to 7 years. After the applicable retention period expires, your data is securely deleted or irreversibly anonymised. You can request a data deletion even before the retention period expires — pkr98com will delete what it legally can and explain what must be retained and why.

pkr98com stores your registered Easypaisa or JazzCash mobile number as a verified payment method associated with your account — this is necessary to process withdrawals to the correct destination. This number is encrypted at rest and access-controlled. It is not shared with any third party beyond the payment provider when a transaction is being processed. pkr98com does not store any internal wallet credentials, PINs, or passwords associated with your Easypaisa or JazzCash account.

Your Privacy is Protected — Now Enjoy the Platform at pkr98com

Fair games, real PKR, fast withdrawals, and a genuine commitment to your privacy. Register free at pkr98com today — it takes less than 60 seconds.

256-bit SSL Encryption No Data Selling Full Data Rights 24/7 Urdu Support

18+ only. Please play responsibly. Responsible Gaming